Confident Breastfeeding First Food Support & Education

We are committed to protecting the privacy and confidentiality of your health information. This Notice explains how your Protected Health Information (PHI) may be used and disclosed, your rights regarding your health information, and our legal responsibilities under the Health Insurance Portability and Accountability Act (HIPAA).

By providing care, we collect health information necessary to support your lactation and perinatal care. We are required by law to maintain the privacy and security of your health information.

How We May Use and Disclose Your Health Information

We may use or disclose your health information for the following purposes:

Treatment

To provide lactation and perinatal care and coordinate services with your healthcare team, including your physician, obstetric provider, pediatrician, midwife, hospital, or other healthcare providers involved in your care.

Payment

To bill and receive payment from your insurance company or other responsible payer for services provided.

Healthcare Operations

To improve the quality of care, conduct quality assurance activities, credential providers, train staff, maintain records, and operate our practice.

Appointment Reminders

We may contact you by phone, voicemail, text message, email, or patient portal regarding appointments, follow-up visits, breastfeeding support, educational information, or billing.

As Required by Law

We may disclose information when required by federal or state law, court order, public health reporting requirements, or other legal obligations.

Your Rights

You have the right to:

• Inspect and receive a copy of your medical record.

• Request an amendment to your medical record if you believe information is inaccurate.

• Request restrictions on certain uses or disclosures of your health information.

• Request confidential communications at an alternate address or phone number.

• Receive an accounting of certain disclosures of your health information.

• Obtain a paper or electronic copy of this Notice at any time.

• File a complaint without fear of retaliation if you believe your privacy rights have been violated.

Our Responsibilities

Confident Breastfeeding will:

• Maintain the privacy and security of your protected health information.

• Notify you if a breach of unsecured health information occurs.

• Follow the privacy practices described in this Notice.

• Obtain your authorization before using or sharing your information when required by law.

Communications

With your permission, we may communicate with you by:

• Telephone

• Text message

• Email

• Secure patient portal

While every effort is made to protect your information, standard email and text messaging may not always be fully secure. You may choose your preferred communication method.

Authorizations

Uses or disclosures not described in this Notice generally require your written authorization.

You may revoke your authorization at any time in writing unless we have already relied upon it.

Questions

If you have questions about this Notice or believe your privacy rights have been violated, please contact:

Rachel Sun, IBCLC

rachelsun.info@gmail.com

Changes to This Notice

Rachel Sun, IBCLC, Confident Breastfeeding reserves the right to revise this Notice at any time. The current version will be available upon request and on our website, if applicable.